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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Software and IT Management Portfolio | - HP IT Service Management solutions
|
| Topic 2: HP Business Service Management Solutions Overview | - HP BSM solution positioning and sales approach
|
| Topic 3: Sales and Customer Engagement Skills | - Competitive positioning
|
HP Selling HP Business Service Management Solutions Sample Questions:
Which HP BSM persona is most likely to manage subject matter experts that make up the network and application monitoring teams?
- A. director of distributed systems
- B. director of service management
- C. director of applications support
- D. VP of operations
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
With which persona should a salesperson discuss HP Operations Bridge relating to "excessive time to identify root cause of issues caused by non-standard network configurations" pain points?
- A. director of distributed systems
- B. director of operations
- C. director of service management
- D. director of mobile applications
Correct Answer: B 🗳️
What does HP APM monitor across traditional, mobile, virtual, and cloud environments to keep the business healthy?
- A. IT infrastructure
- B. event logs
- C. internet connections
- D. applications
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
With which persona should a salesperson discuss centralizing infrastructure monitoring around a common tool set?
- A. director of performance testing
- B. director of operations
- C. director of applications monitoring
- D. director of mobile applications
Correct Answer: C 🗳️
Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?
- A. Connecting an IT management process with a business objective and a measureable benefit.
- B. Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.
- C. Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
- D. Illustrating similar customer success cases and determining which best matches the customer's priority need.
Correct Answer: B 🗳️
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