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SAP C-THINK1-02 Exam Syllabus Topics:
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NEW QUESTION 28
What are the objectives of the empathy map technique? Note: There are 3 correct Answers to this question.
- A. To understand the user's fears, obstacles, and frustrations
- B. To understand the user's needs and measures of success
- C. To understand the attributes of the user's character
- D. To understand what the user sees, hears, says, and does
- E. To understand the user's ideas to solve the problem
Answer: A,B,D
NEW QUESTION 29
What are the phases within the Human Centered Approach to Innovation? Note: There are 2 correct Answers to this question.
- A. Run & Scale
- B. Explore
- C. Expand
- D. Run & Sell
Answer: A,B
NEW QUESTION 30
Those companies that succeed in identifying and satisfyingthe needs of customers have a better chance of gaining that all-important________________________________________.
Note: There are 1 correct answers to this question.
- A. Test
- B. Competitive edge
- C. Empathize
- D. Ideate
Answer: B
NEW QUESTION 31
Which of the following techniques are structured ideation techniques?
Note: There are 2 correct answers to this question.
- A. Dedication
- B. Empathy
- C. Space
- D. Humor
Answer: B
NEW QUESTION 32
What is one of the biggest obstacles in trying new things or generating new ideas?
Note: There are 1 correct answers to this question.
- A. Fail early to succeed sooner
- B. Funky prototyping
- C. Fear of Failure
- D. Iterate ideation phase
Answer: C
NEW QUESTION 33
At the heart ofthe__________________________phase is low-cost experimentation through rapid prototyping, which creates an actual model of the product/service, which is then repeatedly tested for strengths and weaknesses until it leads from the project stage into people's lives.
Note: There are 1 correct answers to this question.
- A. Funky prototyping
- B. Lego-based prototyping
- C. Iterate ideation phase
- D. Implementation
Answer: D
NEW QUESTION 34
Design thinking does not see failure as a threat as long as it happens early and is used as a springboard for further learning - in other words "_________________".
Note: There are 1 correct answers to this question.
- A. Fail early to succeed sooner
- B. Funky prototyping
- C. Fear of Failure
- D. Iterate ideation phase
Answer: A
NEW QUESTION 35
When beginning an interview, you should briefly state the____________________of the interview.
Note: There are 1 correct answers to this question.
- A. Dispose
- B. Expose
- C. Lux pose
- D. Purpose
Answer: D
NEW QUESTION 36
Divergentthinking is similar to the practice of_______________, which free the imagination, opens up ours minds to a wealth of opportunities and possibilities, and helps us become more innovative.
Note: There are 1 correct answers to this question.
- A. Over
- B. Start
- C. Play
- D. Close
Answer: C
NEW QUESTION 37
An insight is NOT just reporting what you heard in the conversation, but insteadis a
______________________that identifies a customer need and explains why.
Note: There are 1 correct answers to this question.
- A. Confidence
- B. Statement
- C. Expertise
Answer: B
NEW QUESTION 38
What is the objective of the "a day in the life" technique?
- A. To put personas in context
- B. To understand the productivity of personas
- C. To identify areas for simplification
- D. To identify inconsistencies
Answer: A
NEW QUESTION 39
Design thinkers welcome_____________________and see them as opportunitiesto identify innovative solutions.
Note: There are 1 correct answers to this question.
- A. Popularized
- B. Inspiration
- C. ideation
- D. Constraints
Answer: D
NEW QUESTION 40
Which of the following rules apply to the brainstorming technique? Note: There are 2 correct Answers to this question.
- A. Have one conversation at a time
- B. Focus on best ideas
- C. Encourage wild ideas
- D. Use a random selection of ideas
Answer: A,C
NEW QUESTION 41
Which of the following questions is an open-ended interview question?
- A. Why is the user interface confusing?
- B. Do you think we should display the user profile on the left?
- C. Do you like the user interface?
- D. Are there any problems using the current solution?
Answer: A
NEW QUESTION 42
What is the goal of the Concept Map technique?
- A. To understand direct and indirect interdependencies between people and concepts
- B. To understand overlapping areas between viability, feasibility, and desirability
- C. To understand and illustrate daily activities in different departments
- D. To understand and capture the interconnection between different lines of business
Answer: A
NEW QUESTION 43
The Minimally Viable Product 1. the product that is least expensive but gives a good representation of the product being sold - get customer feedback by spending least amount of money possible.
Note: There are 1 correct answersto this question.
- A. RED
- B. MNP
- C. MVP
- D. DFG
Answer: C
NEW QUESTION 44
Which interview questions should you avoid?
- A. How do you interact with the software?
- B. Would you prefer to skip this step in the process?
- C. Why do you feel stressed during this process?
- D. What do you do when you arrive at the office?
Answer: B
NEW QUESTION 45
What gets you to the root of the problem and builds optimism for both problem finding and problem solving?
Note: There are 1 correctanswers to this question.
- A. Place
- B. Process
- C. Client
- D. People
Answer: B
NEW QUESTION 46
What are some principles that a design team should follow when validating a prototype with users?
Note: There are 2 correct Answers to this question.
- A. Focus on the positive aspects of your prototype.
- B. Present the prototype factually.
- C. Be open to new ideas and insights.
- D. Let the prototype do the talking.
Answer: C,D
NEW QUESTION 47
What are four questions that are useful to ask during the ciesignthinking process? (another variation to the design thinkingprocess) Note: There are 4 correct answers to this question.
- A. What are?
- B. What works?
- C. What if?
- D. What is?
- E. What wows?
Answer: B,C,D,E
NEW QUESTION 48
What are the 2 most important techniques that entrepreneurs use during the inspiration phase?
Note: There are 2 correctanswers to this question.
- A. Observation and Insight Development
- B. key guiding questions
- C. user types that you might encounter
- D. challenging questions to bring the interviewee to make creative suggestions
Answer: A,D
NEW QUESTION 49
_____________________________is also relevant to the implementation phase, asit involves acting in order to learn, trying something new, learning from the attempt, and building that learning into the next iteration.
Note: There are 1 correct answers to this question.
- A. Experimentation
- B. Implementation
- C. Refreshment
- D. Exportation
Answer: A
NEW QUESTION 50
The design-thinking process is based on what two main types of thinking?
Note: There are 2 correct answers to this question.
- A. Design challenge
- B. Being human
- C. Divergence
- D. Convergence
Answer: C,D
NEW QUESTION 51
By which process, test your designs, get feedback, and give yourself a chance to make improvements before investing the time to develop?
Note: There are 1 correct answers to this question.
- A. Sketch a prototype
- B. Test your sketches with users
- C. Create a persona
- D. Interview yourusers
Answer: B
NEW QUESTION 52
Building a culture of innovation takes collaborative, diverse, & empowered employees who seek empathy for their end-users.
Note: There are 1 correct answers to this question.
- A. Place
- B. Process
- C. Client
- D. People
Answer: D
NEW QUESTION 53
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