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ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) follows objectives published by ITIL, so preparation should stay aligned with the official outline. Lead1Pass organizes ITIL-4-Specialist-Create-Deliver-and-Support日本語 practice questions around those exam areas to support focused review.
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ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Specialist: Create, Deliver and Support |
| Exam Number: | ITIL-4-Specialist-Create-Deliver-and-Support |
| Passing Score: | 70% |
| Exam Price: | $500 USD |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL 4 Managing Professional |
| Exam Format: | Closed Book, Multiple Choice |
| Available Languages: | Japanese, Spanish, German, English, Chinese, French |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online remote proctored exam or authorized test center exam |
| Pre Condition: | Candidates must hold the ITIL 4 Foundation certification before taking this exam. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-create-deliver-and-support-2693 |
ITIL ITIL-4-Specialist-Create-Deliver-and-Support日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Create, Deliver and Support Services | 30% | - Support and continual improvement
|
| Topic 2: Practice Success Factors | 10% | - Measurement and reporting
|
| Topic 3: Value Streams and Workflows | 30% | - Service value streams
|
| Topic 4: Organizational Structure and Teams | 15% | - Understand team culture and differences
|
| Topic 5: Information and Technology | 15% | - Integration and data sharing
|
ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版): Frequently Asked Questions
The ITIL-4-Specialist-Create-Deliver-and-Support日本語 exam leads to the ITIL 4 Managing Professional certification from PeopleCert. It is positioned at the Intermediate level. The exam validates the knowledge and skills expected of candidates preparing for ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版).
Related certifications include:
- ITIL 4 Managing Professional
The ITIL-4-Specialist-Create-Deliver-and-Support日本語 exam includes 40 questions and allows 90 minutes. Before test day, divide the available time by the number of questions in a timed practice set to establish a steady per-question pace. If a difficult item starts consuming too much time, mark it for review and move forward instead of losing momentum. A full timed practice session can help you decide when to move on, when to return, and how much buffer to reserve for a final check.
The passing score for ITIL-4-Specialist-Create-Deliver-and-Support日本語 is 70%, and the official exam fee is $500 USD. Because a retake requires paying the exam fee again, use timed practice results as a readiness check before scheduling your next attempt. If your performance remains inconsistent, continue reviewing weak domains and repeat a timed session before booking the exam.
Candidates must hold the ITIL 4 Foundation certification before taking this exam.
Eligibility rules can change, so confirm the current requirements on the official exam page before registering.
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The current ITIL-4-Specialist-Create-Deliver-and-Support日本語 outline is organized into 5 top-level domains. The first listed areas include:
- Create, Deliver and Support Services (30%)
- Organizational Structure and Teams (15%)
- Information and Technology (15%)
Review the Exam Topics section above for the complete outline and any nested subtopics.
ITIL 4 Specialist: Create, Deliver and SupportExam (ITIL-4-Specialist-Create-Deliver-and-Support日本語版) Sample Questions:
急速な技術変化と市場の需要に適応するために、役割と能力をどのように管理すべきでしょうか?
- A. 単一の技術に特化したキャリアパスを作成することで
- B. 従業員が一つの役割に集中しやすくすることで
- C. 組織の要件の変化に合わせて役割を継続的に適応させることにより
- D. 従業員の技術経験の向上に重点を置くことで
Correct Answer: C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
ある組織には、営業、事業運営、品質管理という3つの部門があります。各部門にはそれぞれ独自の責任、報告ライン、権限があり、内部プロセスを独立して管理しています。これはどのような組織構造の例でしょうか?
- A. マトリックス
- B. 部門別
- C. 機能的
- D. フラット
Correct Answer: C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
ユーザーは製品に関する具体的な質問があり、製品に関するフィードバックを提供したいと考えています。
これらのユーザーと組織の製品チーム間の双方向コミュニケーションを可能にする最善の方法は何ですか?
- A. ソーシャルメディア
- B. イベントアンケート
- C. トピックベースのフォーラム
- D. セルフサービスポータル
Correct Answer: C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
ある組織は、顧客からインシデント解決時間に関する苦情を受けています。組織は、バリューストリームマッピングを用いて、サービス停止後のサービス復旧に関わる活動を可視化しています。チームは、監視ツールによるインシデント生成から始まり、サービス復旧で終了する最適化されたフローを設計しました。経営陣は、このアプローチでは遅延の削減に必要な洞察が得られていないことを懸念しています。経営陣の懸念に対処するためにチームが取るべき最善の対策はどれでしょうか?
- A. キュー内の作業の所在を確認する
- B. マップと実際の活動を比較する
- C. 繰り返し作業の自動化
- D. 需要の新たな源泉を導入する
Correct Answer: A 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
サービスプロバイダーは、一部のインシデントについて、インシデント解決目標の達成に苦戦しています。サービス管理ツールによって生成されたレポートによると、解決に要する時間が合意よりも長くなるケースが多く、その原因は3つのケースに分かれています。インシデント解決には変更の実施が必要、社内のソフトウェア開発チームが関与、外部サプライヤーが関与する、といった状況です。サービスプロバイダーは、この状況を改善するために何をすべきでしょうか?
- A. 変更有効化プラクティスを確認する
- B. インシデント管理の実践を確認する
- C. インシデント解決目標を確認する
- D. インシデント解決バリューストリームを確認する
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
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