Exam Name: Fundamentals of Applying IBM SmartCloud Control Desk V1
Certification Provider: IBM
Corresponding Certification: IBM Certified Solution Advisor
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Updated: Oct 08, 2026
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IBM C9560-659 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Fundamentals of Applying IBM SmartCloud Control Desk V1 |
| Exam Number: | C2010-659 |
| Real Exam Qty: | 67 |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Assessment exam |
| Passing Score: | 68% |
| Exam Duration: | 90 minutes |
| Exam Price: | USD 200 |
| Recommended Training: | IBM SmartCloud Control Desk Introduction (IBM Redbooks) |
| Exam Registration: | IBM Training & Certification Pearson VUE IBM Exams |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or test center via Pearson VUE |
| Pre Condition: | Recommended basic understanding of IT service management concepts |
| Official Syllabus URL: | https://www.ibm.com/training |
IBM C9560-659 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security, Reporting, and Administration | - Reporting and analytics
|
| Service Catalog and Request Management | - Service request fulfillment
|
| Asset and Configuration Management | - IT asset lifecycle
|
| Service Management Processes | - Incident, Problem, Change, and Release management
|
| IBM SmartCloud Control Desk Overview | - Core concepts and architecture
|
Frequently Asked Questions for the IBM C9560-659 Exam
The C9560-659 exam, Fundamentals of Applying IBM SmartCloud Control Desk V1, assesses whether a candidate can apply IBM knowledge to the skills measured by this credential. It is associated with the IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 certification. The certification is positioned at the Associate level.
The C9560-659 exam includes 67 questions and allows 90 minutes. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Lead1Pass practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.
The published passing score for IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 is 68%, and the official exam fee is USD 200. A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 105 practice questions can give you a clearer picture of your readiness.
The stated prerequisite information for IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 is: Recommended basic understanding of IT service management concepts Before registering, review the eligibility details on the official exam page to confirm the requirements.
You can register for IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 through the following channels:
The available exam delivery format is Online proctored or test center via Pearson VUE.
The following official training resources are recommended for IBM Fundamentals of Applying IBM SmartCloud Control Desk V1:
After reviewing these training options, you can reinforce each topic with 105 practice questions from Lead1Pass.
Yes. Lead1Pass provides a free PDF demo so you can review the format and quality of the IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.
If you take the corresponding C9560-659 exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.
To apply, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam. Eligible requests are processed within 7 days. If you prefer an alternative, you may receive two free products of equal value and keep the update service for your original purchase.
Delivery is instant after payment. Your download is also sent to your email within one minute; if it has not arrived within 2 hours, contact customer service. There is no limit on the number of computers on which the material can be installed.
The published IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 outline contains 5 major domains. The opening domains include:
- Service Catalog and Request Management (official weight not provided)
- Service Management Processes (official weight not provided)
- Security, Reporting, and Administration (official weight not provided)
Review the complete Exam Topics section above for every domain and subtopic before planning your study time.
IBM Fundamentals of Applying IBM SmartCloud Control Desk V1 Sample Questions:
What are two virtual machine images that must be deployed to implement the IBM SmartCloud Control Desk VM Image solution? (Choose two.)
- A. IBM WebSphere Application Server virtual machine
- B. IBM Tivoli Directory Server virtual machine
- C. IBM DB2 virtual machine
- D. IBM Tivoli Integration Composer virtual machine
- E. Administrative Workstation virtual machine
Correct Answer: A,C 🗳️
Where can a user find the application to manage authorized assets?
- A. IT Infrastructure module, Authorized Assets application
- B. Assets module, Authorized Assets application
- C. Assets module, Assets application
- D. IT Infrastructure module, Reconciliation application
Correct Answer: C 🗳️
Which IBM SmartCloud Control Desk edition would include applications and capabilities to manage the data centers of multiple customers?
- A. Everyplace
- B. IBM SmartCloud Control Desk
- C. Service Provider offering
- D. Entry Edition
Correct Answer: C 🗳️
Which two database servers are supported by IBM SmartCloud Control Desk installation? (Choose two.)
- A. Informix
- B. IBM DB2
- C. MySQL
- D. Sybase
- E. Microsoft SQL server
Correct Answer: B,E 🗳️
Which three types of data can be loaded using the Quick Configuration tool of IBM SmartCloud Control Desk? (Choose three.)
- A. Assets
- B. Classifications
- C. Configuration Items
- D. Person Users
- E. Job Plans
- F. Sites
Correct Answer: A,C,D 🗳️
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