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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, change, and configuration management processes. The solution must support several non-English UTF-8 languages and the customer prefers the solution is installed on Windows with a MS SQL database.
What are the limitations of language support in this scenario?

A) There are no special limitations. All required language supports can be installed using the product installation media.
B) Using MS SQL UTF-8 is not supported. Localization will be limited to languages supported by the Windows system code page.
C) Using MS SQL UTF-8 is not supported. In order to support non-English languages the special Microsoft language converter has to be installed.
D) If using MS SQL, only one language support can be installed -- either English or non-English.

2. What is one benefit of IBM Tivoli Provisioning Manager (TPM)?

A) TPM can automate best practices for common data center activities in support of change and release management processes.
B) TPM has powerful and agentless discovery technology which can discover assets and asset relationships in realtime.
C) TPM has a self-service catalog which can be offered out-of-the-box to customers who need to reduce their time to market new services.
D) TPM is supplied with an integrated configuration management database which can be used as a foundation for an unaligned provisioning solution.

3. Why does application and infrastructure performance consume an increasing amount of time and attention?

A) Because IT departments have not invested in people, process, and technology skills enablement.
B) Because the cost of infrastructure continues to rise as application complexity decreases.
C) Because the level of complexity and interdependence among the infrastructure, applications, and functions required to deliver business services continues to rise dramatically.
D) Because the application and infrastructure provide no foundation for end-to-end business service automation.

4. Which solution enables the deployment of highly virtualized environments for self-service cloud computing?

A) IBM SmartCloud Control Desk
B) IBM Tivoli Service Automation Manager
C) IBM Tivoli Provisioning Manager
D) IBM Tivoli Endpoint Manager

5. How is it possible to extend IBM Tivoli Application Dependency Discovery Manager (TADDM) sensors to discover custom components?

A) Read an existing data source such as a spreadsheet or file using the Tivoli Data Loader.
B) Use the TADDM Custom Server Extension.
C) Deploy additional agents which can be downloaded from the Integrated Service Management Library.
D) Perform field customizations using the database configuration application.

Solutions: