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IBM A2010-591 Exam Syllabus Topics:

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which option will help a customer reduce the amount of time they currently spend in evaluating configuration item relationships with each change?

A) Impact Assessment, part of IBM Tivoli Application Dependency Discovery Manager
B) Impact Analysis; part of IBM Tivoli Application Dependency Discovery Manager
C) Impact Analysis; part of IBM SmartCloud Control Desk
D) Impact Assessment; part of IBM SmartCloud Control Desk

2. What is the main purpose of the IBM Tivoli Integration Composer product?

A) Management of physical and virtual endpoint servers, desktops, roaming laptops, and specialized equipment
B) Monitoring as needed for selected asset inventory and system management tools
C) Quick identification of distributed hardware and software inventory
D) Population of IBM SmartCloud Control Desk database with asset inventory and system management tools data

3. A customer has implemented a solution from a third-party vendor that is capable of listing configuration item inventory and supports release management. What is this solution missing to provide a fully functional CMDB?

A) Relationships
B) Hierarchies
C) Dependencies
D) Links

4. Which technique is used to classify how well a product or solution meets IT asset and service management requirements?

A) gap analysis
B) business process analysis
C) architecture analysis
D) SWOT analysis

5. Which solution can help reduce cost and minimize service disruptions through automated service request handling efficient change management, and optimized asset lifecycle management across IT and enterprise domains?

A) A proactive service level agreement modeling and enforcement solution.
B) An integrated accounting and procurement solution.
C) An automated, self-service catalog for requesting end-to-end service provisioning.
D) A comprehensive IT asset and service management solution.

Solutions: