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Apple OS X Support Essentials 10.9 Sample Questions:

1. If an issue disappears when a Safe Boot is successful, youmust find and remove the third-party startup resource that caused the issue. The best way to isolate the problem is to start up the Macin Verbose mode and then observe where the startup process fails. Verbose mode is initiated by holding down Command-V during system startup.

A) What backup destination disks does Time Machine support?
B) Which changes are made when OS X Safe Boots?
C) How do you further resolve an issue that disappears when the Mac successfully safe-boots?
D) How do network devices acquire and use self-assigned TCP/IP addresses?

2. In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?

A) System Preferences
B) Archive Utility Preferences
C) Disk Utility Preferences
D) Finder Preferences

3. How is Quick Look able to preview so many file types?

A) Quick Look uses a number of plug-ins that give it the capability to preview documents. These plug-ins live in Quick Look folders in any Library folder on OS X.
B) Any application that supports Auto Save and the Finder can manage document locking.
C) During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.
D) The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.

4. Metadata is information stored outside of a file or folder. It provides additional information about files and folders. Examples include: file flags, extended file attributes, and permissions.
(No Answer)

A) How can an OS X system automatically connect to a Wi-Fi network?
B) What is file system metadata? What are some examples of file system metadata?
C) What can you enable to locate a lost Mac system?
D) What's a profile? How are profiles managed?

5. Which statement is TRUE of file and folder permissions in the Finder in OS X Mountain Lion?

A) A user with Read-only permissions to a folder CANNOT view any files in that folder.
B) A user with Write-only permissions to a folder can rename any file in that folder.
C) A user with Write-only permissions to a folder can delete any file in that folder.
D) A user with Read-only permissions to a folder CANNOT rename any files in that folder.

Solutions: