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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance, Troubleshooting, and System Monitoring- Backup and restore procedures
  • 1. Configuration backup
    • 2. System recovery
      - System diagnostics
      • 1. Log analysis
        • 2. Alarm handling
          Topic 2: IP Office System Installation and Configuration- Initial system setup and licensing
          • 1. System configuration basics
            • 2. License management and activation
              - Hardware and platform components
              • 1. Expansion modules and endpoints
                • 2. IP Office control units
                  Topic 3: Voice Services and Telephony Features- SIP and trunk configuration
                  • 1. PSTN integration basics
                    • 2. SIP trunk setup
                      - Basic telephony services
                      • 1. Call handling features
                        • 2. Voicemail configuration
                          Topic 4: User, Extension, and Group Management- User provisioning
                          • 1. Extension assignment
                            • 2. User profiles and rights
                              - Hunt groups and call distribution
                              • 1. Group configuration
                                • 2. Call routing logic

                                  Avaya IP Office Configuration and Maintenance Sample Questions:

                                  1. In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?

                                  A) This is a temporary upgrade license.
                                  B) The license is the wrong license for the SD Card installed in the IP Office.
                                  C) The license requires a second temporary license be loaded to allow this license to be valid.
                                  D) The license is not needed on the installed release of the software.


                                  2. When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)

                                  A) Resource view
                                  B) Snapshot
                                  C) Continuous Log
                                  D) Selective View
                                  E) Development Tracing


                                  3. What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

                                  A) 6
                                  B) 4
                                  C) 8
                                  D) 3


                                  4. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

                                  A) Available VCM resource
                                  B) User and SIP extension in IP Office
                                  C) User profile set to Teleworker
                                  D) Advanced System license
                                  E) Set user profiles to Virtual


                                  5. A customer has requested that a plan be implemented to give their two sites complete resiliency.
                                  Which option will accomplish this?

                                  A) IP Phones with backup call server
                                  B) IP500v2 with redundant processor
                                  C) VoiceMail Pro with a backup server
                                  D) IP Office Resiliency License


                                  Solutions:

                                  Question # 1
                                  Answer: D
                                  Question # 2
                                  Answer: B,C
                                  Question # 3
                                  Answer: A
                                  Question # 4
                                  Answer: A,B
                                  Question # 5
                                  Answer: A

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