Instant Download Avaya : 78950X Exam Dumps
Updated: Oct 19, 2026
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- Total Questions: 65
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Life rarely leaves a clear slot for exam preparation — work runs late, family needs you, friends deserve your evenings — and that is exactly why the 78950X materials at Lead1Pass are built for self-paced study: 65 practice questions for the 78950X exam that bend around your schedule instead of breaking it.
Avaya 78950X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Contact Center Select Implementation and Maintenance Exam |
| Exam Number: | 78950X |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Available Languages: | Simplified Chinese, English, Japanese |
| Exam Format: | Multiple Choice, Scenario-Based, Multiple Response, Configuration-Focused |
| Exam Price: | Approx. $125 USD |
| Related Certifications: | Avaya IP Office Platform Implementation Specialist (AIPS) Avaya Certified Implementation Specialist (ACIS) - IP Office Platform |
| Real Exam Qty: | 60-65 |
| Certificate Validity Period: | 3 years |
| Recommended Training: | Avaya Contact Center Select Implementation and Maintenance |
| Exam Registration: | Pearson VUE Registration Avaya Learning Center |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Proctored: Online Remote Proctored or In-Person at Pearson VUE Test Centers |
| Pre Condition: | Recommended: Hold ACIS-7720 or AIPS-4000 credential; hands-on experience with ACCS and IP Office |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/#/training/catalog/offering/22446 |
Avaya 78950X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration & Administration | 25% | - Multimedia contact features configuration - Agent and supervisor privileges setup - IP Office configuration for ACCS integration - Outbound campaign management - Real-time displays and reporting configuration |
| Topic 2: Application Development & Customization | 15% | - Prompt management and IVR design - Using Orchestration Designer - Customizing call flows and routing |
| Topic 3: Maintenance, Troubleshooting & Business Continuity | 20% | - Log analysis and diagnostics - Backup, restore and recovery - Troubleshooting by symptom - Campus redundancy and failover - Routine maintenance procedures |
| Topic 4: ACSS Solution Overview & Architecture | 20% | - Integration with Avaya IP Office platform - System components: AAMS, WebLM, ACCS Server - ACCS solution benefits and operation - High availability and redundancy design |
| Topic 5: Installation & Deployment | 20% | - Deployment methods and prerequisites - Securing links between ACCS and IP Office - Installing and configuring ACCS components - Licensing setup and assignment |
78950X Exam Facts and Self-Paced Study at Lead1Pass
- ACSS Solution Overview & Architecture (20%)
- Installation & Deployment (20%)
- Application Development & Customization (15%)
Avaya Contact Center Select Implementation and Maintenance Sample Questions:
Which two statements about Campus Business Continuity are true? (Choose two.)
- A. To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.
- B. The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.
- C. The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.
- D. The active and standby servers must be in the same location and network subnet using static IP addresses.
Correct Answer: C 🗳️
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, which steps will allow an individual service to be stopped and started?
- A. Right click on the service and select reboot.
- B. Enter the advanced password, right click on the service and select restart.
- C. Right click on the service and select restart.
- D. Enter the advanced password, right click on the service and select end process.
Correct Answer: B 🗳️
Which three certificates are needed by the Avaya Contact Center Select (ACCS) server for TLS transport for the Voice proxy and CTI link? (Choose three.)
- A. A signed certificate in .crt format
- B. A CA root from IP Office server
- C. A signed certificate in .p12 format
- D. A CA root certificate from Private or Public CA
- E. A signed certificate in .pl2 format
Correct Answer: B,C,D 🗳️
Which statement about the value of a global variable Is true?
- A. It can only be changed in the variable editor.
- B. It can be changed during a call if It is flagged as a wild variable.
- C. It can only be changed by deleting and re-entering it.
- D. It can be changed during a call using the assign command in a script.
Correct Answer: C 🗳️
How can a reset assignment be identified?
- A. The reset assignment may be named by the user to distinguish it from the original.
- B. The name will have a .res extension.
- C. The name will appear in the reset folder.
- D. The name will have two underscores behind the original assignment name.
Correct Answer: C 🗳️
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