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IIC C130 Exam Syllabus Topics:

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

1. Which statement about the expiry dates of binders is correct?

A) An open expiry date should be used in case the delivery of the formal policy is delayed.
B) To minimize the risk of overlooking an expiring binder, the expiry date should fall on a business day.
C) The expiry date must automatically be 30 days from the effective date of the policy.
D) Binders must include the statement "valid for one year."

2. The insurance industry is entering a hard market as a result of losses arising from extreme weather. Megan, a broker, has been advised by the North American Fire and Casualty Company that it will be increasing its homeowner policy rates by 25 percent, effective immediately.
How should Megan deliver the bad news to her client Mr. Robertson, a widower living on a fixed pension?
How will she communicate with her client and what outcomes will Megan work towards?

3. What must an intermediary remember when using a valuation guide to calculate the replacement cost for a dwelling?

A) There is no substitute for an on-site inspection by the intermediary.
B) The mortgage value may be less than the cost of replacing the building.
C) There will be increased costs to repair or replace luxury or custom dwellings.
D) The tool used by each insurer would provide the exact same calculation.

4. How many years of driving experience are newly licensed drivers generally credited for if they have completed an approved driver training course?

A) Four or five years
B) Two or three years
C) One or two years
D) Three or four years

5. What aspect of communication involves parties interpreting verbal and non-verbal cues?

A) Active listening
B) Matching
C) Passive exchange
D) Building rapport

Solutions: