Exam Name: Salesforce Certified B2C Solution Architect
Certification Provider: Salesforce
Corresponding Certification: Salesforce Architect
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Instant Download Salesforce : Arch-302 Exam Dumps
Updated: Oct 13, 2026
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- Total Questions: 154
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- Total Questions: 154
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Salesforce Arch-302 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified B2C Solution Architect Exam |
| Exam Number: | ARCH-302 |
| Related Certifications: | Salesforce Certified System Architect Salesforce Certified B2C Commerce Architect Salesforce Certified Application Architect |
| Real Exam Qty: | 60-65 |
| Exam Format: | Multiple Select, Multiple Choice |
| Passing Score: | 65% |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Exam Price: | $400 USD |
| Certificate Validity Period: | 1 year (maintenance required via Trailhead modules) |
| Recommended Training: | B2C Commerce Architecture Modules Salesforce Trailhead - Architect Learning Paths |
| Exam Registration: | Salesforce Certification Registration Kryterion Webassessor Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite test center via Kryterion Webassessor |
| Pre Condition: | Recommended prior completion of Salesforce Certified Application Architect and System Architect credentials or equivalent experience. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/architect/b2c-solution-architect |
Salesforce Arch-302 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration Architecture | - API-led connectivity
|
| Topic 2: B2C Platform Capabilities | - Salesforce Customer 360 integration
|
| Topic 3: Scalability and Performance Design | - High-volume transaction design - Performance optimization strategies |
| Topic 4: Solution Design for B2C Customer Experience | - Omnichannel experience design - Customer journey architecture |
| Topic 5: Security and Data Governance | - Customer data protection - Access control and identity management |
Arch-302 Exam FAQ: The Details That Matter
The Salesforce Certified B2C Solution Architect exam requires 65% to pass, and registration costs $400 USD. A failed attempt means paying the same fee again — a readiness check with the Lead1Pass engines before booking is the cheaper option.
Salesforce recommends these training resources for the Salesforce Certified B2C Solution Architect exam:
Follow the training with steady self-testing — the 154 practice questions from Lead1Pass help you apply theory and fill any gaps the training leaves.
The Arch-302 exam is a Salesforce certification exam validating the Salesforce Certified B2C Solution Architect syllabus shown above. It belongs to these credential paths: Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified B2C Commerce Architect. Candidates in 2026 prepare for it with Lead1Pass's 154 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Lead1Pass issues a full refund if you take the Salesforce Certified B2C Solution Architect exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Online proctored or onsite test center via Kryterion Webassessor Register for the Salesforce Certified B2C Solution Architect exam through these official channels:
After booking, Lead1Pass delivers your practice questions within 1 minute — preparation starts the same day.
The Salesforce Certified B2C Solution Architect exam contains 60-65 to complete within 105 minutes. Timed simulation in the Lead1Pass Desktop Test Engine teaches that rhythm before exam day does.
The official Salesforce Certified B2C Solution Architect outline defines 5 domains. The leading three are Solution Design for B2C Customer Experience, Security and Data Governance, and B2C Platform Capabilities. The full list is in the topics section above, and Lead1Pass's 154 practice questions cover each one.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 154 practice questions are identical across versions. Every purchase includes 365 days of free updates — whenever a new version is compiled, it is sent to you automatically — plus a 50% renewal discount afterward and unlimited computer installations.
Recommended prior completion of Salesforce Certified Application Architect and System Architect credentials or equivalent experience. Since requirements change over time, confirm the latest on the official Salesforce exam page before scheduling.
Salesforce Certified B2C Solution Architect Sample Questions:
Northern Trail Outfitters (NTO) wants to upgrade its customer service by providing the opportunity for customers to engage using social messaging channels such as Facebook, WhatsApp, and SMS to resolve issues and ask questions. They already use Marketing Cloud Mobile Connect and Social Studio. Alongside these, the Solution Architect also recommends implementing Digita I Engagement features in Service Cloud.
Which two reasons should a Solution Architect use to justify those recommendations?
Choose 2 answers
- A. Mobile Connect lacks integration with the service agent console without Digital Engagement
- B. Mobile Connect only supports outbound messaging in selected countries
- C. Social Studio does not support 1:1 messaging on the apps listed in the scenario
- D. Social Studio is limited to listening to social channel and not responding
Correct Answer: A,C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.
Their B2C Commerce is configured with two realms: ANZ and SE Asia. Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.
Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?
- A. Use a single Marketing cloud tenant and map business units to each realm
- B. Use a separate Marketing Cloud tenant for each site
- C. Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realm
- D. Use a single Marketing Cloud tenant and map business units to each site irrespective of the realm
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
A company uses a Salesforce solution to sell one-off products and subscription-based products to its customers. However, the company wants to let customers save their payment details when buying products online using credit cards, in order to facilitate a one-click ordering mechanism as well as an automatic payment for subscription-based item renewals.
What should a Solution Architect recommend to store payment information while still maintaining security and compliance?
- A. Hash and store the payment card details.
- B. Store Base64 encoded payment card details.
- C. Store a tokenized value for the payment card.
- D. Store raw payment card details on the customer's profile.
Correct Answer: C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
A retail company uses B2C Commerce and Marketing Cloud to enable cross-cloud communication on behalf of its customers. As part of the newsletter signup journey, the company would like to send a coupon code to each customer 3 days after registration. Once the coupon code has been redeemed, the company would like to alter the customer's journey to stop reminder emails.
Which two configuration steps should a Solution Architect take to ensure the customer's journey is updated after the coupon code is used?
Choose 2 answers
- A. Create a service definition in B2C Commerce that points to Marketing Cloud's REST API.
- B. After purchase, use Marketing Cloud to request coupon redemption details from the B2C Commerce service definition.
- C. After purchase, use the B2C Commerce service definition to send redemption data to Marketing Cloud.
- D. Create a service definition in B2C Commerce that points to Marketing Cloud's SOAP API.
Correct Answer: A,C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
Refer to the image below:
A brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community portal. They are going to implement B2C Commerce, Experience Cloud, and Salesforce Identity.
After reviewing the workflow, which system should a Solution Architect recommend to use as a primary authentication method while attempting to minimize migration of customer profile data?
- A. Salesforce B2C Commerce
- B. Salesforce Marketing Cloud
- C. Salesforce CDP
- D. Salesforce Core Platform/Identity
Correct Answer: D 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
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