Exam Name: Public Sector Solutions Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Instant Download Salesforce : AP-222 Exam Dumps
Updated: Oct 04, 2026
No. of Questions: 108 Questions & Answers
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Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Public Sector Solutions Implementation Strategies and Best Practices | 19% | - Deployment methodology and change management - Data management, scalability, and quality assurance - Solution design and requirements mapping - Governance and compliance considerations |
| Topic 2: Public Sector Solution Product Configuration | 36% | - Service Cloud and Experience Cloud setup for citizen services - Action plans, automation, and business rules implementation - Security, sharing, and compliance configuration - Configure OmniStudio components for public sector workflows |
| Topic 3: Public Sector Solutions: Product-Specific Systems Knowledge | 45% | - Employee experience and emergency response capabilities - Core architecture and data model - Grants management and program administration - Document processing, eSignature, and reporting tools - Licensing, permitting, and inspection management |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
A Public Sector Organization (PSO) has installed Grants Management and would like to ensure that users cannot self-register on the Experience Cloud Site, as the PSO would like to register users for now manually.
What configuration should the Technical Consultant perform to meet this requirement?
- A. Update the appropriate Contact page layouts and add the ' Enable Customer User ' action
- B. Update the appropriate Contact page layouts and add the ' Register User ' action
- C. Enable manual registration in the Digital Experiences setup menu
- D. Enable self-registration in the Digital Experiences setup menu
Correct Answer: A 🗳️
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Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent ' s data, and they are wondering how to protect against bots potentially spamming the application forms.
What should the Technical Consultant suggest to Bobahaven to protect the application forms?
- A. Provide constituents with a search page on Bobahaven ' s website to look up application reference numbers and check the application ' s progress.
- B. Enable the Salesforce Spam Check for Experience Sites.
- C. Set the external organization-wide default sharing settings for grant applications objects to Private.
- D. Deploy grant application OmniScripts on Bobahaven ' s Experience Site pages set to " Requires Login. "
- E. Implement spam checking for Bobahaven ' s Experience Site forms using CAPTCHA.
Correct Answer: C,D,E 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
A Technical Consultant at the Department of Disaster Assistance is designing a solution for the eSignature related use cases. As part of the research, the architect discovered that Public Sector Solutions provide DocuSign integration without custom coding.
Which of the three functionalities is readily available with this functionality?
- A. Send a contract document for review and signatures.
- B. Track the signed contract document and update the contract record status.
- C. Automatically invalidate a contract document that is pending signatures if a new contract document supersedes it.
- D. Ability/Request to update the contents of the documents before signing by the reviewer
- E. Approval process to invalidate a contract document that is pending signatures if a new contract document supersedes it.
Correct Answer: A,B,C 🗳️
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A public sector entity is looking to implement an Emergency Response management package.
Which two features are available as part of the package for Volunteer Management?
- A. Volunteers can automatically claim reimbursements for the expenses.
- B. Volunteers can sign up for volunteer projects and can report time spent on volunteer activities
- C. Chatbot for volunteers
- D. Automatically update the number of registered volunteers and volunteers needed when shifts are canceled
Correct Answer: B,D 🗳️
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A public sector agency recently implemented Public Sector for Licenses, Permits, and Inspections. The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month. The agency has enabled analytics by turning on the " Enable CRM Analytics " setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app.
What two permission sets are required to set up the administrator users for analytics?
- A. CRMA for Public Sector Admin
- B. CRM Analytics Admin
- C. CRM Analytics Plus Admin
- D. CRM Analytics LPI Admin
Correct Answer: A,C 🗳️
Explanation: Only visible for Lead1Pass members. You can sign-up / login (it's free).
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