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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Which step denotes the completion of an Experience Cloud site setup?

A) Assigning roes to users
B) Setting up SSO
C) Assigning profiles to users
D) Activating the site

2. Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site.
CK uses Person Accounts for its customers.
How should the CK system administrator configure self-registration?

A) Leave the Account field blank.
B) Set the profile to the standard Person Account profile.
C) Create a flow to convert the Contact to a Person Account.
D) Create a trigger on User to convert the Contact to a Person Account.

3. Cloud Kicks (CK)is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?

A) CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
B) CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
C) CK should provision and activate CDN in those regions where traffic is high.
D) CK should provision and activate CDN in those regions where traffic is low

4. DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam.
OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.
OR's Management teamhas decided to remove all the spammers' posts and comments from the Experience Cloud site.
What should the Experience Cloud consultant recommend to remove them?

A) Utilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.
B) Enable Experience Cloud Einstein features to remove all the spammers" posts and comments as a background action.
C) Submit a high-priority case with Salesforce Support to remove all of the spammers' posts and comments. The site will be under maintenance state until resolution.
D) Experience Cloud site managers, moderators, and admms work together to remove all the spammers' posts and comments manually.

5. Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communicationpreferences.
Mow should CK help compile these preferences?

A) Use the standard Preferences Chatbot to gather the preferences.
B) Create a Lightning Bolt solution that already includes all the preferences.
C) Create a Lightning Bolt solution with a template and a login flow to gather the preferences.
D) Build a Service Console to gather the preferences.

Solutions: