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Pegasystems PEGACPCSD25V1 Exam Syllabus Topics:

SectionObjectives
Customer Service Application Design- Interaction portal configuration
- Customer service case types and workflows
UI and User Experience- Section rules and harness design
- Channels and responsive UI behavior
Application Development and Best Practices- Rule resolution and inheritance
- Debugging and application testing
Pega Platform Fundamentals- Data and class structure overview
- Case management basics
- Application structure and layers
Data Integration and Services- Data pages and data transforms
- Connectors and external systems integration
Security and Access Control- Access groups and roles
- Authentication and authorization concepts

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