Exam Name: Oracle B2C Service Integration and Development 2020 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: CX Service
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Updated: Oct 15, 2026
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Knowledge is an intangible asset; certification is its receipt. Lead1Pass helps you collect with the Oracle B2C Service Integration and Development 2020 Implementation Essentials material — 56 practice questions current for 2026.
Oracle 1z0-1034-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2C Service Integration and Development 2020 Implementation Essentials |
| Exam Number: | 1Z0-1034-20 |
| Related Certifications: | Oracle B2C Service Integration and Development 2021 Implementation Essentials Oracle B2C Service Integration and Development 2022 Implementation Professional Oracle B2C Service Integration and Development 2023 Implementation Professional |
| Real Exam Qty: | 56 |
| Exam Format: | Multiple Choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite and online proctored options may be available through Oracle's exam delivery partners. |
| Pre Condition: | No formal prerequisites; expected working knowledge of Oracle B2C Service and integration concepts. |
| Official Syllabus URL: | https://education.oracle.com/oracle-b2c-service-integration-and-development-2020-implementation-essentials/pexam_1Z0-1034-20 |
Oracle 1z0-1034-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration with Other Systems | - Use of Connect Web Services (SOAP/REST/PHP) - Integration techniques and tools |
| Topic 2: Tools and Debugging | - Use of Agent Desktop tools - Widget Inspector and debugging techniques |
| Topic 3: Session, Reporting and Data Access | - Session management usage - ROQL and data queries |
| Topic 4: Development and Extensibility | - Client-side scripting and widget interaction - Custom widgets and scripting - Use of Hooks and Custom Objects |
| Topic 5: Oracle B2C Service Architecture and Configuration | - Configure Oracle B2C Service for integration - Explain the architecture and functionality of Oracle B2C Service |
| Topic 6: Customization and Configuration | - Manage custom fields and attributes - Templates, Pages, Themes customization - Mobile site configuration |
Before You Book the Oracle 1z0-1034-20 Exam
No formal prerequisites; expected working knowledge of Oracle B2C Service and integration concepts. Vendor eligibility rules do evolve, so double-check on the official page (official 1z0-1034-20 exam page) before you pay the fee.
Files first: as an online product, the Oracle B2C Service Integration and Development 2020 Implementation Essentials material is obtainable immediately after ordering — an automatic email lands in your mailbox within a minute, with unlimited installations and 24/7 help if nothing shows up within 2 hours. Failure is covered too: take the corresponding 1z0-1034-20 exam within 60 days of purchase, and if you don't pass, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund processed within 7 days. Exclusions apply — exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. A free exchange for two equal-value products is the alternative.
The Oracle B2C Service Integration and Development 2020 Implementation Essentials blueprint covers 6 domains — including Customization and Configuration, Development and Extensibility, Session, Reporting and Data Access. Treat the weightings as your study budget: heavy domains get heavy hours. The complete outline above lists every subtopic.
Yes — although online products can't be touched, we offer free demos before you really choose. Download the Oracle B2C Service Integration and Development 2020 Implementation Essentials trial, judge the question quality yourself, and remember every purchase includes 365 days of free updates (renewable at half price after that).
The Oracle B2C Service Integration and Development 2020 Implementation Essentials is Oracle's exam for the CX Service certification, at the Specialist level — formal proof of professional ability that employers can verify. Related credentials include Oracle B2C Service Integration and Development 2021 Implementation Essentials, Oracle B2C Service Integration and Development 2022 Implementation Professional, Oracle B2C Service Integration and Development 2023 Implementation Professional.
Oracle B2C Service Integration and Development 2020 Implementation Essentials Sample Questions:
Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?
- A. AnswerFeedback.widget
- B. standard.ess
- C. site.ess
- D. standard.php
- E. detail.php
- F. AnswerFeedback.php
- G. site.php
Correct Answer: D,E,G 🗳️
Which is the correct way to add a new thread entry to an incident by using the Connect for PHP API model?
A)
B)
C)
D)
- A. Option A
- B. Option C
- C. Option B
- D. Option D
Correct Answer: A 🗳️
How can you make the Incident.Subject workspace field "required" from within the Workspace Add-in code?
A)
B)
C)
D)
- A. Option A
- B. Option C
- C. Option B
- D. Option D
Correct Answer: C 🗳️
Identify two results of changing the MOD_cp_DEVELOPMENT_ENABLED configuration setting to no.
- A. It disables access to the Customer Portal Administration area.
- B. It disables all customizations on the site and redirects end users to Reference Implementation.
- C. It disables access to Customer Portal files via WebDAV except for access to the assets folder.
- D. It disables access to Customer Portal files via WebDAV.
Correct Answer: C,D 🗳️
There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionality of this add-in. How can you set up and deploy this add-in?
- A. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
- B. Using the Add-In Manager, go to the Profile Access section of the add-in. For all of the Supervisor profiles, select the Run as Administrator check box.
- C. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
- D. You can deploy the add-in with a configuration file zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
- E. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
Correct Answer: A 🗳️
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