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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. The Network Operations Delivery team receives from the Sales Team, the Risk Log at Handover, which is the basis for the planned contingency reserves in the cost baseline, During operational delivery a new relevant risk is identified, What is the BEST way to manage it?

A) Communicate to the CT Head in the next Operational Review Meeting about the new risk that has been identified.
B) If the new risk is not part of the current Risk Log, than it must be part of a Change Management process and not be included in the contingency reserves.
C) Evaluate the impact and probability and, if needed, make a revision of the contingency reserves in the Cost Baseline and communicate to the relevant stakeholders.
D) Define the response plan for the new Risk and apply it.

2. Which are the main CM interfaces?

A) FM, PM, NOC management, Field maintenance management, NPO, customer and vendors.
B) FM, Care, NOC management, Field maintenance management, NPO.
C) PM, NOC management, Field maintenance management, NPO, SM.
D) FM, PM, NOC management, Field maintenance management, SM.

3. What standard is the Network Operations OSS functions based on?

A) ITU-T.
B) ISO.
C) TAM/SID.
D) ITIL.

4. In an MS outsourced deal, what are the 3 key functions typically retained by the Operator?

A) Marketing, Sales and Customer Care.
B) Strategic planning, Marketing and Network Planning.
C) Strategic planning, Capacity Planning and Customer Care.
D) Strategic planning, Marketing and Billing.

5. A good invoicing and payment procedure will have the following key highlights:

A) Is in line with NSN cash generation targets and strictly enforced.
B) Allows flexibility for customer to pay when they can.
C) Offers no incentives to customer to pay on time.
D) is not capable of being amended based on change orders.

Solutions: