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IBM C9020-461 Exam Syllabus Topics:

SectionObjectives
Topic 1: Administration and Management- Storage management tasks
  • 1. Capacity management
    • 2. Performance monitoring
      - Data services
      • 1. Replication concepts
        • 2. Snapshots and cloning
          Topic 2: Troubleshooting and Maintenance- Problem determination
          • 1. Hardware failure isolation
            • 2. Log analysis and diagnostics
              - System maintenance
              • 1. Preventive maintenance procedures
                • 2. Firmware upgrades
                  Topic 3: Installation and Configuration- Host attachment and mapping
                  • 1. Host zoning and masking
                    • 2. LUN provisioning
                      - System setup procedures
                      • 1. Storage pool creation and configuration
                        • 2. Initial system configuration
                          Topic 4: IBM Storage Systems Fundamentals- Storage connectivity
                          • 1. Fibre Channel fundamentals
                            • 2. iSCSI and SAN integration concepts
                              - Midrange storage architecture concepts
                              • 1. Storage system components overview
                                • 2. Controller and disk subsystem operations

                                  IBM Midrange Storage Technical Support V4 Sample Questions:

                                  1. A customer has a business requirement to replicate data between two sites and achieve a recovery point objective (RPO) as low as possible with the replicated data as up-to-date as possible. The existing inter-site link is a shared resource and can become congested.
                                  Which replication technology should be suggested to the customer?

                                  A) Global Mirror with change volume
                                  B) Intracluster mirroring
                                  C) Active Cloud Engine
                                  D) Metro Mirror


                                  2. A customer has conducted an analysis of its Vmware environment to determine the capacity savings available by converting from thick to thin provisioning. The results of the analysis are in the exhibit provided.

                                  What is the minimum capacity needed for the solution assuming compression is NOT part of the proposed solution?

                                  A) 27060 GB
                                  B) 51540 GB
                                  C) 33796 GB
                                  D) 17774 GB


                                  3. A customer currently has a NettApp solution today and is unhappy with the performance of the system. The customer is very happy with the SnapManager software from NetApp, which is one of the challenges for moving the customer to a new IBM storage product.
                                  What additional product should the technical specialist show the customer to help ease its concern about utilizing snapshots?

                                  A) Tivoli Storage Productivity Center
                                  B) Tivoli Storage FlashCopy Manager
                                  C) TotalStorage Productivity Center for Replication
                                  D) IBM Spectrum Protect


                                  4. A customer has a FlashSystem 840 installed with 12 TB of capacity (8 x 2 TB flash modules, RAID 5). The storage solution was purchased for a project that has now been completed and the customers plan is to install additional flash modules and deploy this device to a new project and has asked for you recommendations.
                                  Which advice should be given to this customer?

                                  A) TheFlashSystem 840 can support mixed capacity flash modules and additional new capacity is automatically rebalanced and available on the system.
                                  B) TheFlashSystem 840 can support mixed capacity flash modules and the upgrade is data destructive.
                                  C) TheFlashSystem 840 supports only same capacity flash modules and the upgrade is data destructive.
                                  D) TheFlashSystem 840 is factory sealed and cannot be upgraded.


                                  5. A customer has a DS5100 at one site and an EMC VNX5100 at a second site. The customer requires a storage solution to manage pools of block storage across the different storage systems. It is critical that storage can be deployed from either storage pool without any outage of the attached host system. The customer also requires the ability to maintain a fully synchronized copy of data at a secondsite with very low latency between them.
                                  Which solution should you recommend for this customer?

                                  A) Two IBM Storwize V3700s with Intra-Cluster
                                  B) Two IBM Storwize V7000s with Global Mirror
                                  C) Two IBM Storwize V3700s with Global Mirror
                                  D) Two IBM Storwize V7000s with Metro Mirror


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: D
                                  Question # 3
                                  Answer: B
                                  Question # 4
                                  Answer: A
                                  Question # 5
                                  Answer: B

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