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HP HP2-H28 Exam Syllabus Topics:

HP Selling HP Printing and Computing Services Sample Questions:

1. Which service protects from drops, spills, surges, and other mishaps?

A) Remote Delete
B) Defective Media Retention
C) Keep Safe
D) Accidental Dammage Protection

2. Why is HP Printing and Computing Sales specialization important for partners?

A) Qualifying Partners can also generate additional profit by delivering services on behalf of HP.
B) Partners selling HP hardware will be able to deliver their own branded services.
C) Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
D) Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware.

3. Which devices are covered by K2 Graphics support service line (printing)?

A) Corporate, Enterprise and Public sector HP Laserjet printers
B) HP Designjet printers
C) HP Entry level Inkjet printers
D) HP Tablets and Slates

4. What is an important business value proposition when selling HP Care Pack Services to Corporate, Enterprise, and Public Sector customers?

A) How HP services can positively impact their financial performance
B) The value of user advisory and premium services
C) The benefits of HP Smart Friend
D) Safeguarding their business with limited or no IT staff

5. Which statement is true about HP Care Pack Services?

A) HP Care Pack Services cover deployment, usage, and care services in both Consumer and Business markets.
B) HP Care Pack Services cover a wide range of accessories (e.g.. mouse, key boards) that can be purchased with HP hardware.
C) HP Care Pack services are configurable to many devices with invoicing during the contract duration.
D) HP Care Pack Services cover care services only.

Solutions: