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Avaya 3175T Exam Syllabus Topics:

Avaya APDS Avaya Breeze Online Test Sample Questions:

Question 1

Which two statements correctly describe example use cases for the Real Time Speech Snap-in? (Choose two)

A. ..................................................... name to the employee receiving the call
B. If customer says "I'm unhappy with your price" or "I want to talk to your manager", a supervisors desktop would be updated to indicate an upset customer
C. Can listen in real-time to the conversation and if the agent does not state a their name or license number, the system would play a reminder tone or a whisper message that only the agent can hear
D. A page informs the called party that a call is waiting at the Park Extension directory number
E. Using Text-to-Speech, the caller is provided with verbal options to select a meeting

Question 2

The Engagement Development Platform (EDP) can provide some Avaya-developed snap-in.
Match the snap-in with its description. (This question read as the reference)

Question 3

Which Snap-ins support Avaya Breeze TM geo-redundancy?

A. All Snap-ins
B. WebRTC and Engagement Designer Snap-ins
C. Context Store and Presence Snap-ins
D. Enragement Assistant and Work Assignment Snap-ins

Question 4

Which Avaya Breeze TM Client Software Development Kit (SDK) package provides all the elements to create a multi-channel (voice, video, chat, SMS and email) agent and supervisor experience?

A. Customer Interaction Services
B. Sharing Services
C. Communication Services
D. Meeting Management Services

Question 5

Which release of Avaya Aura Session Manager supports applications written using the Avaya Breeze TM Client 3.0 Software Development Kit (SDK) interacting with Avaya Aura?

A. 7.0 or higher
B. 7.0.1 or higher
C. 6.3 or higher
D. 6.3.1 or higher
E. 5.3 or higher

Solutions: