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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

Question 1

What is the indication that a Mac has completed a successful power-on self test (POST)?

A. Startup Chime.
B. A series of beeps.
C. The Desktop, Dock, and menu bar load.
D. The Login Window starts.

Question 2

Which THREE of the following are clues that may indicate a 'no power' condition? SELECT THREE

A. The power button or power indicator does not light up at all.
B. You cannot connect to the Internet.
C. You do not hear any fan or drive noise.
D. You do not hear a startup chime.
E. The cursor is frozen and the system is unresponsive.

Question 3

Which TWO of the following are clues that may indicate a 'no video' condition? SELECT TWO

A. You cannot connect to the Internet.
B. You may hear fan or drive noise.
C. The power button or power indicator lights up.
D. You do not hear a startup chime.
E. The cursor is frozen and the system is unresponsive.

Question 4

You are troubleshooting an iMac (Early 2008) that does not power on. You notice that all diagnostic LEDs remain off when a known-good power cord is connected to the iMac and to a known-good power outlet. What is most likely the cause of these symptoms?

A. Faulty LCD panel
B. Faulty video card
C. Faulty optical drive
D. Faulty power supply

Question 5

What is the function of the SMC in an Intel Mac?

A. The SMC controls the speed of the hard drive.
B. The SMC manages the amount of virtual memory used.
C. The SMC manages all communication with attached peripherals.
D. The SMC controls all aspects of power flow.

Solutions: