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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question 1

Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?

A. Change the invitations permission to require Workspace Admins/Owners approval.
B. Change the setting for join and leave messages, so they do not show in channels when employees come and go.
C. Change the channel management permission for managing posting permissions in all channels to Everyone.
D. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.

Question 2

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John's IdP account.
What does Moshi need to do to ensure that John won't have access to Slack?

A. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
B. Change the email, and reset the password. Changing the email will end John's Slack session.
C. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
D. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactive for more than 14 days.

Question 3

A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?

A. Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
B. Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
C. Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.
D. Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request custom emoji uploads.

Question 4

Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?

A. Restrict new channel creation to admins only.
B. Standardize and communicate channel naming conventions.
C. Encourage members to add a channel purpose and topic.
D. Change her workspace settings to allow all members to archive channels.

Question 5

Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?

A. Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
B. Turn on Corporate exports to retrieve private data and store it elsewhere.
C. Enable DLP and quarantine all messages and files that need to be archived.
D. Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".

Solutions: