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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. What is the purpose of a "keepalive" mechanism in the SIP protocol between the AICC system and a SIP trunk provider?

A) To maintain NAT traversal and detect connection failure quickly.
B) To synchronize the clocks between the two systems.
C) To transfer call control signals.
D) To ensure the audio quality remains high.

2. The UAP (Unified Agent Platform) can be deployed as a web-based application, allowing agents to log in from a standard browser without installing thick client software.

A) False
B) True

3. For a customer who requires detailed compliance reporting for PCI DSS, which AICC feature is essential to demonstrate that cardholder data is not present in call recordings?

A) Automatic deletion of recordings after 24 hours.
B) Secure logging of all access to the recording system.
C) Segmentation of the network where recordings are stored.
D) Digital watermarking of audio files.

4. In the AICC architecture, what is the role of a "stateless" component?

A) It is a component that cannot be replicated.
B) It handles the recording of all interactions.
C) It does not retain any session information between requests, which aids in scalability and reliability.
D) It is responsible for storing all customer data.

5. When configuring a SIP trunk between the AICC solution and an ITSP (Internet Telephony Service Provider), which SIP message is sent by the AICC system to initiate a call?

A) BYE
B) ACK
C) 200 OK
D) INVITE

Solutions: