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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. What does the HP Partner First Portal allow partners to do? (Select two.)

A) create a quote
B) access business selling tools, training, and other resources such as HP Sales Central
C) register and track services
D) check warranty coverage
E) access information about HP hardware & services

2. Which portal is the global gateway for the tools and resources you need to do business with HP?

A) HP Partner First Portal
B) HP Cross Sell Solution
C) HP Sales Central
D) HP Market Pro

3. A customer states that the standard base warranty is sufficient. How should you respond?

A) 80% of customers who start with the standard base warranty will pay for enhanced service coverage before the standard warranty expires.
B) The price difference between services and hardware is so little. Does it make sense to only count on the standard base warranty?
C) The standard base warranty only lasts 30 days. You might as well start by buying services to provide greater protection lor your devices.
D) With a base warranty, you cannot choose the service level or the repair method. Can you afford to wait if repairs are needed? What happens after the base warranty expires?

4. In the Configure stage of the services lifecycle. What is the Image and Application Service? (Select two.)

A) the ability to include the customer logo during the booting process
B) the ability to build new PC images per customer specifications
C) the ability to protect PCs with physical anti-theft tagging
D) the ability to load old BIOS versions on new devices
E) the ability to modify, validate, and test customer-supplied images

Solutions: