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The system consultant qualification can be earned by completing the CIC Core and Interaction Center Certified Engineer Bootcamp exams (GCP7-CSIP). This certification provides the student with the knowledge and skills needed to implement and support the Interaction Center Platform. The student can think about the Customer Interaction CenterTM (CIC) architecture and adapt what they've learned to a device implementation using the Interaction Center Platform.

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Topics of Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam

The Interaction Center Certified Engineer(GCP7-CSIP) certification includes the following Genesys GEO-707 exam dumps:

• Managed IP Phone Configuration and Templates
• Managed IP Phone Network Provisioning
• SIP Station Configuration
• Directory Server
• Security and Compliance Enhancements
• Configuring Client Button and Queue Columns
• DNS Server
• Post Installation Configuration
• License Management and Allocation
• Introduction to ACD Tools
• IC Survey File
• Interaction Center Architecture
• Running Setup Assistant
• Codecs
• Using Interactive Update Client
• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• Managing Licenses
• Configure Regionalization
• New License Generation
• Status Messages, Account Codes, and Wrap-up Codes
• Database Server
• Site Information
• Identify the components of the Interaction Administrator interface
• SIP Line Configuration
• Log Retrieval Assistant
• Workgroups ACD Skills
• Reporting Tables
• Interactive Update Provider Overview
• Basics of Interaction Supervisor
• Overview of Client Templates
• Configure Interaction Media Server
• Understanding Lines and Groups
• Basics of Interaction Reporter
• IC Licensing Overview
• Interaction Center Platform Overview
• Dial Plan
• Understand the configuration options available for ACD/Skills-Based routing
• Configuring ACD
• DHCP
• Configure SIP addresses
• Configure Line Groups
• Introduction to PureConnect Application Suite
• Configuring Stations
• Overview of Interaction Center Business Manager
• Using Response Management Libraries
• Installing IC and Interaction Media Server
• Licensing Users and Stations

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